We are the Caledonian Brewing Company Limited,
a company incorporated under the Companies Act
(Company No. SC262555). Our registered office is
2-4 Broadway Park , South Gyle Broadway, Edinburgh. Please
note that hereinafter when we mention “we”, “us”,
“our”, etc., we mean the Caledonian Brewing Company
Limited. When we refer to “you” we mean the user
and/or browser of our website.
If you have any queries you can contact us on
telephone (+44) (0)131 337 1286
(9 a.m. to 5 p.m.- Monday to Friday) or by email
at info@caledonian-brewery.co.uk
; we aim to do our best to provide you, the user,
with the answers and solutions that you require.
You, must be 18 years or over and resident in
the United Kingdom to browse this site, if you
do not comply with both criteria please leave
this site immediately.
2. Purchases from the On-line Caledonian Shop
No-one under 18 years, or non-UK resident will
be entitled to place an order or enter any competition
on this site, (see separate competition rules).
We shall not sell or deliver alcohol to anyone
who is, or appears to be, under the age of 18,
and therefore you consent to show proof of age
on request before completion of delivery.
Payment for alcohol, goods and merchandise can
only be made by credit or debit card.
The Caledonian Shop Opening Hours are: Monday
to Friday - 9am to 5pm.
Any orders not received within these hours will
not be deemed to be accepted and the sale will
deem to be concluded upon the commencement of
the next period of processing hours.
Please note that separate arrangements will be
made for Bank Holidays and over the Christmas
and New Year period. These arrangements will be
notified on our Website.
3. Fulfillment of order
It may not be possible to fulfill all your order
requirements and we reserve the right not to accept
your offer, in which case we will have no further
obligation to you. We may, however, accept part
of your order, both in respect of the kinds of
products ordered and the quantity of products
ordered. The price will be reduced accordingly.
If the product(s) ordered is/are out of stock,
you will be notified by email of the next available
delivery time. If you would then like to cancel
the order, you should reply to the email and your
refund will be processed immediately.
4. Debiting your account
All payments are processed using Secure Trading
any payments are authorised/rejected in real time.
Payments are processed immediately and confirmation
of your order sent to you by email within 24 hours
of placing your order.
Security is of the utmost importance to us, which
is why we use Secure Trading to process all online
sales by way of a Secure Server.
They allow us to safely process your credit card
payment with the Bank, and complete the financial
transaction securely behind protected firewalls.
No personal or financial details are left unencrypted
on a remote server, and such details are never
sent by internet email.
The security symbol in the lower right hand area
of the screen indicates the secure area of our
website. Also, this part of the site begins with
“https://www...” which indicates that this is
on a Secure Server.
Nobody is therefore able to obtain your credit
card details or other personal information. For
more information about Secure Trading, visit the
Secure Trading website at www.securetrading.com
5. Acknowledgment
We will acknowledge your order by e-mail within
24 hours of receipt. You will, however, understand
that notwithstanding this policy of notification
we cannot guarantee that the notification we send
will be received by you, nor that, if it is received
by you, it is legible and uncorrupted.
6. Delivery and Distribution
We use distribution companies to deliver the products
to you. We aim to deliver your order within 7
days but we cannot accept liability for any damage
or delay to your order occasioned by an event
beyond our reasonable control. If there is any
reason why your order will not be delivered within
7 days, you will be notified by telephone or email,
where reasonably practical.
There are standard delivery charges for central
areas of the United Kingdom. We can, subject to
an additional charge, deliver to further parts
of the country such as the Highlands and Islands
and we can also deliver to Northern Ireland and
Eire. Prices on application. We are unable to
deliver to other countries within Europe, the
United States of America, Canada and the Far East.
7. Minimum order
We have a minimum order requirement of one case
of beer or one item of merchandise. The case normally
consists of twelve bottles or twenty-four cans,
this is clearly marked in the product description.
8. Returns
Policy If you receive damaged or faulty goods,
please contact Gabriela Pouso on gabriela.pouso@caledonian-brewery.co.uk
or telephone (+44) (0)131 337 1286,
Monday to Friday 9am-5pm.
We offer you a thirty day money back guarantee
for damaged or faulty goods returned to us within
thirty days of the date of purchase. We will reimburse
delivery charges for damaged or faulty goods returned
to us. When returning goods, please enclose: the
receipt, details of the reason for the return
and credit or debit card details (for purposes
of refund). We are not obliged to accept returns
of used or worn merchandise or beer that has in
any way been tampered with.
9. VAT
All prices are inclusive of VAT.
10. Copyright
The images, graphics, selection and arrangement
thereof, and all software compilations, underlying
source code and all other material on the site
are owned by us or are our property, or are owned
by or the property of their content and technology
provider.
While you may view website information in a web
browser for private viewing purposes only, and
permission is granted to copy electronically and
to print on hard copy portions of this website
for the purposes of placing an order with us,
or using this website as a shopping resource,
or for entering competitions or playing games
or for general information purposes, any other
use of materials on this website, including the
production for purposes other than those noted
above, modification, distribution or republication,
without our prior written permission is strictly
prohibited.
Occasionally we may publish images or text in
which copyright is not owned by us. Where this
is done, and where practicable, we acknowledge
the copyright owner.
Nothing in these terms and conditions, or on our
website, constitutes a licence to use or copy
the website information.
11. Trade marks
Our trade marks and logos are registered in the
UK and other countries and you may not use or
reproduce any of the trade marks or logos mentioned
on this website. Other products and company names
mentioned on this website may be trade marks of
their respective owners. Where practicable, we
acknowledge the owners of all trade marks which
are referred to in our website. You can access
a list of our registered trade marks via the bottom
of this page.
12. Data protection
We are registered under the Data Protection Act
1998. We undertake to maintain your privacy within
the framework of the law.
You can decide what personal information you provide
to us. We will only collect personal information
that you choose to provide. Where possible, we
will enable you to select how we will use this
information (for example, by choosing to opt-in
or opt-out of receiving special promotional offers).
You may choose to provide us with personal information
if, for example, you: contact us with an enquiry;
register on the site, fill out a survey or other
form with your personal information included;
request us to provide you with information; enter
a competition; post information to public areas
of the site or take advantage of a promotion.
You have the opportunity to choose not to opt-in
to receive communications from us at any point
where we request information about you.
We will not pass your information to selected
3rd parties without your consent. We will not
send you information about other companies and
their products and/or services unless you you
have specifically requested such information.
13. Force Majeure
We do not take responsibility for any event which
is outside our reasonable control nor for any
consequential loss arising from such an event.
14. Entire Agreement
This agreement supersedes any prior agreements
or arrangements which may have subsisted between
us, provided the information you have given to
us is not incorrect or fraudulent.
15. Severability
Notwithstanding that the whole or any part of
any provision of these Terms and Conditions prove
to be illegal or unenforceable the other provisions
of these Terms and Conditions and the remainder
of the provision in question shall remain in full
force and effect.
16. Disclaimer
This site is provided “as is”, and if you suffer
any loss, damage or expense as a result of visiting,
or use of, our site, you will not have any claim
against us or anyone who helped us to put together
the site or contributed to it. We will have no
legal liability to you in respect of any such
loss, damage or expense. We don't give you any
guarantee as to the quality of our site, its fitness
for any particular purpose or the level of skill
and care used by us in making it available to
you. Any terms of this nature which may be implied
automatically by law are excluded ( to the extent
legally permitted). In general therefore providing
the site “as is” means that :-
We make no representations nor give any warranties
regarding the accuracy of our site. We work very
hard to maintain that accuracy but we can't take
responsibility for lack of it and you use our
site at your own risk. We give no guarantees that
everything on our site is free from viruses or
defects or that your use of the site won't cause
damage to your computer - please note that it
is your responsibility to install the correct
equipment to screen for anything that may damage
your equipment. While you're welcome to visit
our site whenever you choose, we can't guarantee
that the site will always be available or will
operate without interruptions - we may make changes
to the site or take it down at any time.
We exclude all contractual or delictual liability
to you. We also exclude liability for any consequential
or indirect loss which may be caused to you by
us. In addition, we do not represent or warrant
that the information accessible via this website
is accurate, complete or current. We do not exclude
liability for death or personal injury to the
extent only that the same arises as a result of
our negligence, that of our employees, agents
or authorised representatives.
17. Links
We have provided links to other sites which may
be of interest to you, however, we don't vet these
sites to make sure there is nothing in them that
will offend you and we have no control over the
content of linked sites, and we have no responsibility
in relation to the content of other sites that
you may come across.
18. Governing law
Our registered office and principal place of business
is situated in Scotland and the law of Scotland
shall govern any interpretation in these terms
and conditions. The Scottish courts shall have
jurisdiction in any disputes between us.
19. Contact details
Marketing Department
The Caledonian Brewing Company Limited
42 Slateford Road
Edinburgh
EH1 1PH
